IT Support

Let someone else handle your IT problems

We remove technology obstacles for your team to increase their efficiency and effectiveness.
Schedule A Consultation

IT Support

Let someone else handle your IT problems

We remove technology obstacles for your team to increase their efficiency and effectiveness.
Schedule A Consultation

great customer service

Every minute of employee downtime costs a business money. That’s when having access to a team of IT experts matters. A well-trained and cross-functional team can troubleshoot and remedy IT problems quickly, as well as position a company to enjoy reduced downtime and major technology disruptions.
But, great IT support is more than fast recovery from business-wide disruptions. It’s being able to call and talk to someone immediately for any support issue, working with someone who understands your business, and getting the services you need at a price you can afford.

Help Desk and End User Support

The Southeastern Technical team can provide you with end user support for any type of technology-related service you need. Our experts provide support for all things IT, including but not limited to:
  • Desktop and laptop computers
  • Printers, copiers, faxes, and other peripherals
  • Smartphones and other mobile devices
  • Phone systems
  • Operating systems, including Windows and Mac
  • Software your company uses
  • Drivers and software updates
  • Custom and off-the-shelf applications

Our team’s range of expertise prepares them for just about any technology interruption that can occur, 24/7. 

Technology Management

Results-focused leaders use technology to drive their business forward. Any interruption of their IT strategy can be costly. To make certain disruptions don’t occur, we have a plan for anything. Having strong IT support at the ready ensures all systems continuously run smoothly.
Do you have servers or complex hardware that’s pivotal to keeping your business running? Southeastern Technical has the capacity to ensure your technology stays running around the clock. Whether it operates in a data center or server room, we have the ability to stay on top of it. Additionally, our expert team is prepared to monitor and analyze your technology, any applications your company uses, and ensure connectivity is always operational. As a part of our service, we strive to make certain your equipment operates at peak efficiency. This includes:
  • Servers and any dedicated hardware
  • Network hardware
  • Network software and VPNs
  • Cloud platforms
  • Internet and dedicated connectivity

Additionally, the Southeastern Technical team can provide you with technology analysis and reporting, along with application management. This ensures you have any information and other abilities you need right at your fingertips.

Strategic Technology Guidance

Technology is a significant expense and SMBs that don’t have a robust IT budget sometimes find it difficult to keep up with the competition. As a result, they face hurdles when the time comes to adapt effectively or operate more efficiently.

Partnering with an expert third party can help you maintain the level of scalability and versatility you need as your business grows or changes. Southeastern Technical can provide you with this level of service and more. We’ll provide guidance when the time comes to upgrade technology, relocate your company, buy new equipment, or hire additional employees.

Our team of experienced experts has the prudence to change and grow with you to make certain your technology is optimized and being used strategically. This includes but is not limited to:

  • Application changes and upgrades
  • Hardware upgrades
  • Network changes
  • Business relocation
  • Employee technology setup
  • Removal of former employees

Southeastern Technical can even help you with your billing and other administrative processes to ensure you have a smoother running enterprise.

Going The Extra Mile

Have more questions about how we can provide the technical support your business needs? The Southeastern Technical team is focused on building a strong partnership with you. We’ll go the extra mile to provide you with the support your company needs. As a part of our service, we’ll work with you to evaluate your current IT solutions and offer suggestions where we see room for growth or optimization.

To learn more about our top-notch, professional, white-glove service, call us at 678-807-6156 or contact us online. One of our expert team members will be happy to answer any questions you have or provide additional information.