Tier 1 IT Technician
New to the industry — but not new to figuring things out? We’re looking for a Tier 1 tech who’s ready to jump in, learn fast, and earn their way up. You’ll handle frontline issues — but you won’t be stuck resetting passwords forever.We’re not just filling a seat. We’re hiring someone who can grow.
New to the industry — but not new to figuring things out?
We’re looking for a Tier 1 tech who’s ready to jump in, learn fast, and earn their way up. You’ll handle frontline issues — but you won’t be stuck resetting passwords forever. We’re not just filling a seat. We’re hiring someone who can grow.
What You’ll Do:
- Take incoming tickets and make sense of them — fast
- Fix common problems in Windows, Microsoft 365, printers, networking, and line-of-business apps
- Escalate clean, well-documented tickets when needed (not just “it’s broken”)
- Support users remotely, with professionalism and clear communication
- Learn from senior techs who actually take time to mentor
- Build your own knowledge base — and contribute to ours
What You Should Already Know:
- How to troubleshoot Windows 10/11
- Basics of Microsoft 365 (email setup, password resets, MFA)
- How networks work (and what to check when they don’t)
- Remote support tools (any of them)
- How to talk to people who don’t speak tech
- Bonus: Any scripting, RMM, or firewall experience is a huge plus
What You’ll Gain:
- Hands-on experience with real clients and real systems
- Structured growth plan to Tier 2 — not just vague “opportunities”
- Paid training & certifications (Microsoft, CompTIA, etc.)
- Clear documentation standards and process-driven learning
- Leadership that listens and invests in you
What We’re Looking For:
- Fast learners who don’t need to be told something twice
- Techs who can communicate clearly, not just click buttons
- People who want to grow, not coast
- Team players who document what they fix (so it only gets fixed once)
What You Won’t Deal With:
- Corporate red tape
- Being ignored or micromanaged
- A dead-end job
To Apply:
Apply using the form below. We don’t care where you went to school. We care that you care enough to learn fast and take ownership.
Tier 1 IT Technician
New to the industry — but not new to figuring things out? We’re looking for a Tier 1 tech who’s ready to jump in, learn fast, and earn their way up. You’ll handle frontline issues — but you won’t be stuck resetting passwords forever.We’re not just filling a seat. We’re hiring someone who can grow.
New to the industry — but not new to figuring things out?
We’re looking for a Tier 1 tech who’s ready to jump in, learn fast, and earn their way up. You’ll handle frontline issues — but you won’t be stuck resetting passwords forever. We’re not just filling a seat. We’re hiring someone who can grow.
What You’ll Do:
- Take incoming tickets and make sense of them — fast
- Fix common problems in Windows, Microsoft 365, printers, networking, and line-of-business apps
- Escalate clean, well-documented tickets when needed (not just “it’s broken”)
- Support users remotely, with professionalism and clear communication
- Learn from senior techs who actually take time to mentor
- Build your own knowledge base — and contribute to ours
What You Should Already Know:
- How to troubleshoot Windows 10/11
- Basics of Microsoft 365 (email setup, password resets, MFA)
- How networks work (and what to check when they don’t)
- Remote support tools (any of them)
- How to talk to people who don’t speak tech
- Bonus: Any scripting, RMM, or firewall experience is a huge plus
What You’ll Gain:
- Hands-on experience with real clients and real systems
- Structured growth plan to Tier 2 — not just vague “opportunities”
- Paid training & certifications (Microsoft, CompTIA, etc.)
- Clear documentation standards and process-driven learning
- Leadership that listens and invests in you
What We’re Looking For:
- Fast learners who don’t need to be told something twice
- Techs who can communicate clearly, not just click buttons
- People who want to grow, not coast
- Team players who document what they fix (so it only gets fixed once)
What You Won’t Deal With:
- Corporate red tape
- Being ignored or micromanaged
- A dead-end job
To Apply:
Apply using the form below. We don’t care where you went to school. We care that you care enough to learn fast and take ownership.