Tier 2 / Tier 3 IT Technician
Tired of babysitting broken tickets and fighting with outdated tools? We’re hiring a Tier 2/3 technician who wants to work smarter, not just harder. You’ll have real responsibility, real autonomy, and real tools that actually work.This isn’t a job for someone who needs hand-holding. It’s for someone who knows what good IT looks like —
Tired of babysitting broken tickets and fighting with outdated tools?
We’re hiring a Tier 2/3 technician who wants to work smarter, not just harder. You’ll have real responsibility, real autonomy, and real tools that actually work. This isn’t a job for someone who needs hand-holding. It’s for someone who knows what good IT looks like — and wants to be part of building it.
What You’ll Do:
- Own escalated support tickets — you’re the person Tier 1s come to
- Build and deploy systems, troubleshoot weird edge cases, and resolve client issues that actually require thinking
- Manage projects: cloud migrations, network upgrades, security rollouts
- Document as you go — not as an afterthought
- Interact directly with clients who value expertise (not yelling at help desk agents)
- Help shape our stack, our standards, and how we do things
What You Should Know (or want to master):
- Windows Server, Active Directory, DNS, DHCP
- Microsoft 365 administration (Exchange, SharePoint, Intune)
- RMMs and PSAs (Autotask, NinjaOne, etc.)
- Firewall setup and VPNs (WatchGuard, Fortinet, SonicWALL, etc.)
- Backup and disaster recovery tools (Veeam, Acronis, etc.)
- PowerShell scripting (even if just modifying scripts — not writing from scratch)
- Bonus: exposure to Azure, Hyper-V/VMware, VoIP, MFA solutions, and compliance frameworks
What We Offer:
- A team that actually knows what they’re doing
- Leadership that understands IT and respects your time
- Modern tools, no duct tape
- Opportunity to grow — this isn’t a dead-end job
- Competitive pay based on what you can do, not how many years you’ve coasted
What You Won’t Deal With:
- Bureaucracy
- Managers who don’t know what DNS is
- Babysitting Tier 1s all day
- “That’s just how we’ve always done it”
If this sounds like a job you could own:
Using the form below, apply for the position and look for an email to send back your resume.
Tier 2 / Tier 3 IT Technician
Tired of babysitting broken tickets and fighting with outdated tools? We’re hiring a Tier 2/3 technician who wants to work smarter, not just harder. You’ll have real responsibility, real autonomy, and real tools that actually work.This isn’t a job for someone who needs hand-holding. It’s for someone who knows what good IT looks like —
Tired of babysitting broken tickets and fighting with outdated tools?
We’re hiring a Tier 2/3 technician who wants to work smarter, not just harder. You’ll have real responsibility, real autonomy, and real tools that actually work. This isn’t a job for someone who needs hand-holding. It’s for someone who knows what good IT looks like — and wants to be part of building it.
What You’ll Do:
- Own escalated support tickets — you’re the person Tier 1s come to
- Build and deploy systems, troubleshoot weird edge cases, and resolve client issues that actually require thinking
- Manage projects: cloud migrations, network upgrades, security rollouts
- Document as you go — not as an afterthought
- Interact directly with clients who value expertise (not yelling at help desk agents)
- Help shape our stack, our standards, and how we do things
What You Should Know (or want to master):
- Windows Server, Active Directory, DNS, DHCP
- Microsoft 365 administration (Exchange, SharePoint, Intune)
- RMMs and PSAs (Autotask, NinjaOne, etc.)
- Firewall setup and VPNs (WatchGuard, Fortinet, SonicWALL, etc.)
- Backup and disaster recovery tools (Veeam, Acronis, etc.)
- PowerShell scripting (even if just modifying scripts — not writing from scratch)
- Bonus: exposure to Azure, Hyper-V/VMware, VoIP, MFA solutions, and compliance frameworks
What We Offer:
- A team that actually knows what they’re doing
- Leadership that understands IT and respects your time
- Modern tools, no duct tape
- Opportunity to grow — this isn’t a dead-end job
- Competitive pay based on what you can do, not how many years you’ve coasted
What You Won’t Deal With:
- Bureaucracy
- Managers who don’t know what DNS is
- Babysitting Tier 1s all day
- “That’s just how we’ve always done it”
If this sounds like a job you could own:
Using the form below, apply for the position and look for an email to send back your resume.